Client fund accounts

Client fund accounts lists every client fund account in one place: the client, the product and currency, the balance, what is available for payout and when the account last moved. Use it to find accounts with a negative balance, to see which accounts have money waiting, or to check what an account’s next payout would settle.

The page only reads. Paying out, holding and releasing are done on Payout Overview.

Where to find it

Go to Registry > Client fund accounts. The menu item needs the SearchClientAccounts right.

The entity picker at the top of the menu narrows the list to the clients of one entity. With All entities chosen, every client is listed.

Client fund accounts with the Positive balances chip selected

Filters

The chips above the table narrow the list:

Chip	Shows
All	Every client fund account. This is the chip the page opens on
Negative balances	Accounts with a balance below zero
Positive balances	Accounts with a balance above zero
Pending payouts	The accounts the next payout run will touch: accounts with transactions that have not been paid out yet, and accounts the run would pay out anyway

An account with a balance of exactly zero appears only under All and, when it has transactions waiting, Pending payouts.

Pending payouts is the same set of accounts as All on Payout Overview, so it also includes accounts with nothing to pay out. To see whether each one will be paid out, and why not, use Payout Details.

All filters narrows the list further by client (Select client(s)), by Product (Invoice service, Invoice factoring sell, Business loan) and by Currency.

The All filters panel with client, product and currency

Columns

Column	What it shows
Client, Client ID	The client the account belongs to
Account ID	The client fund account
Product, Currency	The product and currency of the account
Balance	The account balance
Disposable For Payout	What the account holds that is available to pay out
Last Transaction	The date of the account’s latest transaction

The settlement behind a payout

Expand a row to see what its next payout would settle, with the same breakdown the settlement note shows once the payout has been booked:

Invoice factoring sell: Invoices, Recourse and Other, with the totals and To payout.
Invoice service: Payments, Fees and Other, with the totals and To payout.
Business loan: no breakdown.

An account with nothing waiting to be paid out shows empty sections. An account with more than 2,000 unsettled transactions shows no breakdown. The settlement note still lists them all once the payout is booked.

An expanded invoice service row with Payments, Fees, Other and the To payout summary

Expanding a row needs the ReadPayouts right, and the Pending payouts chip needs SearchPayouts.

Active and inactive accounts on a client

On a client’s page, the Bookkeeping tab lists the client’s fund accounts under Client Fund Accounts, split into an Active and an Inactive tab. An account is Active as soon as it has a Last Transaction date, that is, as soon as any transaction has ever happened on it. An account is Inactive only when it has never had a transaction. So an account that has been paid out from is always listed as active, and an inactive account has never paid out.

The Client Fund Accounts section of the client Bookkeeping tab with the Active and Inactive tabs and the Last Transaction column.

One balance per currency

A client has a separate fund account for each currency and product, and payouts are generated per currency. A negative balance in one currency is therefore not netted against a positive balance in another, for example SEK against EUR, when payouts are made. What the platform does balance automatically is accounts in the same currency and service provider, see Handling overdrawn client accounts.

The one check across currencies is the client setting Require Positive Balance for Payouts: when it is on, the client’s fund accounts in all currencies are added up in the system currency, and no payout is made unless the total is positive. The payout itself is still made per currency, see Review payouts before you generate.

To move money between a client’s accounts yourself, for example to cover a negative SEK account with a positive EUR account, use New transfer on the client’s Bookkeeping tab. The dialog is titled Transfer amount and asks for From Account and To Account (two of the client’s own fund or pledge accounts), Transaction Date, Bookkeeping Date, Amount and Description. When the two accounts are in different currencies, the amount is converted between them. Transferring needs a right, see Rights, roles and users and the rights catalogue.

The Transfer amount dialog opened by New transfer, with From Account, To Account, dates, amount and description fields.

An overdrawn client account

The fund account of a client with the Invoice factoring sell product is overdrawn when its balance is negative, typically after an invoice has been recoursed to the client. Then:

The client is charged an overdrawn fee and overdrawn interest automatically, if it has a price for them.
An alert is created on the dashboard, and a settlement note is sent to the client.
A client account cannot be put in collection. Collection cases belong to a debtor’s invoice, never to a client.

The settings and the follow-up are described in Handling overdrawn client accounts.